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Terms & Conditions / नियम और शर्तें

Last updated: 20 July 2026

हिंदी: Medical Journey (medicaljourney.in) ka istemaal karke aap neeche diye gaye niyamon se sehmat hote hain. Kripya inhe dhyan se padhein.

English: By using Medical Journey (medicaljourney.in) you agree to the terms below. Please read them carefully.

1. Seva ki prakriti / Nature of service

Medical Journey ek connecting platform hai jo patients ko doctors, hospitals, labs aur diagnostic centers se jodta hai. Hum khud koi medical treatment nahi dete — actual seva (consultation, test, admission) registered doctor/hospital/lab dwara di jaati hai.

Medical Journey is a connecting platform that links patients with doctors, hospitals, labs and diagnostic centers. We do not directly provide medical treatment ourselves — the actual service (consultation, test, admission) is provided by the registered doctor/hospital/lab.

2. Booking aur confirmation / Booking & confirmation

Form submit karne se booking "request" ban jaati hai; final confirmation hamari team ya provider ke call/message se hoti hai. Emergency mein hamesha 102/108/112 ya nazdiki hospital ko seedhe call karein — website ke through wait na karein.

Submitting a form creates a booking "request"; final confirmation happens via a call/message from our team or the provider. In an emergency, always call 102/108/112 or the nearest hospital directly — do not wait through the website.

3. Doctor/Hospital/Lab/Ambulance registration

Jo provider khud register karte hain, unki profile hamari team ke manual verification/ approval ke baad hi public "Find Doctor" list mein dikhti hai. Hum verification ki koshish karte hain lekin patients se bhi request hai ki bade decision (surgery, admission) se pehle khud bhi provider ki details confirm kar lein.

A provider's profile appears in the public "Find Doctor" list only after our team's manual verification/approval. We attempt verification, but patients are also encouraged to confirm provider details themselves before major decisions (surgery, admission).

4. Payment

Payment se sambandhit niyam alag se hamari Payment Policy mein diye gaye hain.

Payment-related terms are separately covered in our Payment Policy.

5. Zimmedari ki seema / Limitation of liability

Medical Journey ek madad karne wala platform hai; hum diagnosis, treatment outcome, ya provider ki service quality ki guarantee nahi de sakte. Koi bhi medical decision aap apne doctor ki salah se lein.

Medical Journey is a facilitation platform; we cannot guarantee diagnosis, treatment outcomes, or a provider's service quality. Please make medical decisions based on your doctor's advice.

6. Badlaav / Changes

Hum in terms ko samay-samay par update kar sakte hain. Naya version hamesha is page par milega.

We may update these terms from time to time. The latest version will always be on this page.

7. Sampark / Contact

Sawal ke liye: radiologysumit@gmail.com · +916396968621

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